Palm Beach●●●●#19 of 26 hotels in Palm - Eagle Beach

Hotel Riu Palace Antillas

★★★★☆4.0 out of 5 · 6,479 reviews

Adults only

All inclusive

4★

Photo: © Management via TripAdvisor

About

The Riu Palace Antillas is an all-inclusive resort on Palm Beach, the high-rise strip where most of the island's big hotels cluster. It ranks #19 out of 26 in the area, which is middle of the pack, but the location score is high—you're right on the beach with shallow, swimmable water and close to the casino and restaurant row. Service rates better than rooms or value here, which tracks with the all-inclusive model: staff keeps things moving, but you're not getting boutique-level finishes or quiet. Sleep quality comes in at 4.3, cleanliness at 4.4—solid but not exceptional. The Travelers Choice awards in 2025 and 2026 suggest consistent performance year over year, even if it's not topping the rankings. If you want Palm Beach access without hunting for dinner reservations every night, this works. Just know you're trading some refinement for convenience and the buffet line.

At a glance

Area: Palm Beach
Star rating: ★★★★☆
Typical nightly: $900
Beach access: direct
Kid-friendly: ●○○○○
Party score: ●●●●○
Walkability: ●●●●●
Rooms: 100
Casino: –
Swim-up: –
Kids' club: –
All inclusive: ✓
Vibe: adults-only
party
lively
beachfront
luxury

Photos

Recent Pulse

What travelers are saying.

Steady

Medium confidence

Travelers say the Riu Palace Antillas delivers on Palm Beach location and ocean access, but service and food quality swing wildly between acceptable and frustrating. Staff friendliness varies from warm and attentive to rushed or indifferent, housekeeping often arrives after 3pm or skips rooms entirely, and the buffet serves lukewarm food while specialty restaurants enforce short serving windows (6pm–7:30pm) that create hour-long lines. Off-season visits mean fewer crowds and easier palapa access, but even then you'll encounter a party-pool atmosphere with drunk guests and noise that undermines the adults-only premise.

Standing out

Palm Beach location steps from clear turquoise water and white sand
11 mentions
“Beach access right off property with warm bathwater temps and constant cooling trade winds”
Individual staff members go above expectations, especially pool bar team and Jaqueline at front desk
5 mentions
“Haydee and Luis remembered our preferences and arranged a surprise at the steakhouse”
Italian restaurant and steakhouse serve well-flavored dishes despite small portions
5 mentions
“Chicken parm and arancini at the Italian were excellent, though short rib portions left us hungry”
Off-season May–June visits bring fewer crowds, no elevator waits, and easy palapa availability
3 mentions
“First week of June had warm water, plenty of pool seating, and no restaurant lines”

Watch-outs

Housekeeping arrives after 3pm or misses rooms entirely, ignores requests for conditioner and towels
6 mentions
“Asked five times at front desk for conditioner and never received it, had to buy our own”
Buffet serves lukewarm hot food and warm cold food, specialty restaurants close at 7:30pm with hour-long pre-opening queues
8 mentions
“Italian restaurant requires arrival by 5:45pm to avoid lines, buffet temps are backwards”
Drunk adults yell and act disrespectfully toward staff and other guests at party pool
3 mentions
“Guests screaming about birthdays and treating staff rudely ruined the quiet anniversary week we wanted”
Standard rooms face rooftops not ocean, hallway carpets smell musty, AC locked at 68°F
4 mentions
“Paid extra for ocean view but got a roof view, fifth floor hallway humid with worn carpet”

Tips from travelers

Arrive at Italian restaurant by 5:45pm to skip the hour wait
Request housekeeping before 8:30am departure if you need the room cleaned before 3pm
Book off-season in May or early June for smaller crowds and warm swimmable water
Palapas on the beach are claimed by 6am in high season

Maybe skip if: Skip this resort if you want quiet relaxation, predictable housekeeping, or flavorful food at proper temperatures—the party-pool vibe and operational inconsistencies will frustrate you.

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Palm Beach●●●●© Management via TripAdvisor

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Casino

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Casino

Kids' club

Source: TripAdvisor · view on TripAdvisor →

Photos by individual contributors as credited above.

Review summaries are AI-paraphrased from public traveler reviews.